Q. Can I purchase an arrangement or subscription as a gift?
A. Yes! Just indicate the recipient at checkout when filling out “shipping” information, and we will deliver accordingly!
Q. Do you deliver to hospitals or places of business?
A. Throughout the Coronavirus State of Emergency in Maryland, we can only deliver to private residences, due to restrictions on deliveries at many businesses and hospitals. Please keep this in mind when placing your order.
Q. How do I choose my delivery dates?
Delivery is currently available on Fridays and Saturdays, and you can select your delivery date when checking out. We ask that orders are placed at least 48 hours in advance. Delivery is not available on holidays.
Q. How does delivery work?
A. You will be notified of your delivery window (ex. 1-3pm, 3-5pm, 5-7pm) based on your location. To limit contact during the COVID-19 emergency, we are implementing no-contact delivery until further notice. Your delivery driver will place the flowers on your porch, knock on the door, and go. If you would like to receive text message notifications when your flowers have been delivered, let us know and we can make that happen.
Q. Can I customize my order and request specific flowers?
A. All of the arrangements from our weekly bloom shop are Designer’s Choice. Every week we receive unique flowers from our local farms, and availability changes with the seasons. While we’re happy to incorporate a favorite color into the flowers or vase if possible, we can’t guarantee the availability of specific flowers. Maryland grown flowers aren’t your basic roses and baby’s breath, and you will love how fresh and unique these flowers are. We hope that you will discover new favorites and enjoy the surprises of each new arrangement.
Q. I have more questions, or need help with something related to my order. Who can I talk to?
A. Reach out to our team at (443) 528-6357 (our business hours are Tuesday-Saturday, 9-4pm) or send an email to email@example.com for help with anything related to your order or subscription.